Pasadena Foundation Pros ("we," "us," or "our") operates the website located at pasadenafoundationrepair.net (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and what choices you have.

1. Information we collect

Information you provide directly. If you submit a request through our forms (lead form, provider-correction form) or sign up to receive communications, we collect the information you enter. For lead forms this typically includes your name, address, phone number, email, and details about your home or property. For provider-correction forms it includes your name, contact information, and details about the listing you are correcting.

Information collected automatically. When you visit the Site we (and our analytics and lead-tracking partners) collect information about your visit including your IP address, the pages you viewed, how you arrived at the Site, the device and browser you used, and the rough geographic area associated with your IP. We use Google Analytics 4 (GA4) for this purpose. See "Analytics and cookies" below.

2. How we use the information

We use the information we collect to:

Match you with foundation repair contractors who serve your area and follow up with you about your request
Maintain and improve the Site, including understanding which pages are useful and which are not
Respond to provider-correction requests and update our listings accordingly
Detect and prevent fraud or abuse of the Site

We do not sell your information to third parties. We do share your information with the foundation repair contractors listed on this site when you submit a lead form, because the entire purpose of the lead form is to connect you with a contractor.

3. Analytics and cookies

We use Google Analytics 4 to understand site usage. GA4 uses cookies and similar technologies to measure visits and engagement. The data GA4 collects is associated with pseudonymous identifiers (not your name) and is retained according to Google's policies. You can opt out of GA4 tracking by installing the Google Analytics Opt-out Browser Add-on or by using your browser's privacy controls.

4. Lead tracking and event data

When you interact with the Site we collect event-level data (a phone number click, a form submit, the page you were on when you took the action). This data is sent to our internal lead-tracking endpoint so the participating contractors can see which calls and forms they received. We retain this data for the period required to operate the lead-matching business, after which it is deleted or aggregated.

5. Your choices

You can:

Request a copy of any personal information we have on file for you
Ask us to correct inaccurate information
Ask us to delete your information (where we are not required to retain it for legal reasons)
Opt out of receiving promotional email from us by clicking "unsubscribe" in any email

To exercise any of these rights, email [email protected].

6. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

7. Children

The Site is not directed at children under 13 and we do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent change. Material changes will be reflected here.

9. Contact

Pasadena Foundation Pros is operated by Kurtz & Boon LLC.
Email: [email protected]